Frequently Asked Questions

A: Contact your child's preschool director or contact us.

A: Yes.

A: Yes, we photograph siblings. Please indicate this request on the parent flyer that will be sent home a few days before Picture Day. Also, inform your child's teacher or director.

A: Yes, our photographers are specially trained and equipped to photograph your little one.

A: We offer multiple backgrounds and poses as well as class pictures. View our photography gallery.

A: All online orders will be shipped two weeks following Picture Day. If you returned your order form to your center, it will take approximately 3-4 weeks.

A: Yes, you may purchase the first package at full price and any additional packages at a discount. View the details on your order form.

A: Pay for your child's pictures within seven days of their Picture Day. Check with your child's preschool director for more information.

A: We offer a variety of payment options. See the details on your order form.

A: Please view our privacy policy at lifetouch.com/privacy for more information.

A: Ordering more prints and gifts is easy. See details in your photography package.

A: Lifetouch has a copyright designed to protect images it takes, similar to the policies used by moviemakers, video producers and writers. Customers may purchase digital images which grants them the use of their images for legal, noncommercial purposes.

A: We are confident you will be satisfied with the quality of our products and we back this with a 100% Satisfaction Guarantee. If you would like information on refunds, please Contact Us.

A: You can expect your digital images in approximately 3-4 weeks or when pictures arrive at the center.

A: Your images will be available to view online within two business days.